Sub-processors
Every company we rely on to run Concierca, what it does, and where it holds data. We publish this because a vendor you cannot name is a vendor you cannot assess.
What counts here, and what does not
A sub-processor is a company we engage to process customer data on our behalf. The list below is complete.
The applications you connect to Concierca are not on this list, and they are not our sub-processors. When you connect your own shop, inbox or spreadsheet, you do so with your own credentials, under your own agreement with that provider. We pass your instruction through. We do not become a party to your relationship with them. That is why this page lists one connectivity provider rather than the fourteen hundred applications reachable through it.
Where your data lives
Customer data is held in Switzerland, in the Zurich region of our database provider. That is the default, and it does not change based on where you are located. Our company seat is in Estonia, which is a question of company law, not of where your data sits.
Watch Market Intelligence, meaning the market data we collect ourselves and make queryable inside the platform, is held separately from customer data and is not covered by that statement.
The list
Eleven companies. Each one is named, with what it does for us and where it holds data.
Supabase · Database and authentication for customer data · Switzerland, Zurich region
Vercel · Application hosting and edge delivery · United States, global edge network
Composio · Connectivity layer to the applications you connect · United States
Anthropic · AI language models. No training on your data · United States
OpenRouter · Gateway to further model providers. No training on your data · United States
Trigger.dev · Scheduled and background execution · Ireland, European Union
Clerk · Sign in and session management · United States
Stripe · Payment processing · United States and Ireland
Sentry · Error monitoring · European region
Langfuse · Operational metrics for AI calls. No content of your work · Germany, European Union
Framer · This public website only. No customer data · Netherlands, European Union
Model providers and your content
The model providers above process the content you send to an assistant in order to return a result. None of them train on your data. That is not a policy of ours that we hope they honour, it is the arrangement under which we use them, and it holds for every model we route to.
We do not send the content of your work to any analytics or tracing service. What an assistant read and wrote stays in your workspace and in the log we keep for you.
Changes to this list
We announce new sub-processors here at least thirty days before they start processing customer data. If you have a data processing agreement with us and you object to a new sub-processor within those thirty days, you may terminate the affected part of the service without penalty.
To be notified of changes, or to ask anything about this page, write to privacy@concierca.ch.
